The arrival of Sticky.io on the scene in 2020 was great news for subscription businesses and customers alike. From the customer side of things, Sticky.io offers a reliable and simple buying experience to help them connect with the subscription boxes they love. For e-commerce businesses, the creation of a sophisticated subscription business model became easier to achieve.
In fact, Sticky.io did not burst onto the scene at the beginning of the decade – it has been around in one form or another since 2008, and was rebranded and repackaged to reflect its new identity in 2020. In other words, this is a seasoned, well-developed, long-established software solution, and a platform that subscription-based businesses can truly rely on to get the job done.
To get the most out of Sticky.io, subscription box businesses should partner with a fulfillment partner that seamlessly integrates with the platform. Here’s why.
Benefits of an E-Commerce Fulfillment Partner for Sticky.io Stores
Sticky.io provides a wealth of features that make life easier for businesses seeking to excite customers with competitive subscriptions.
Partnering with a subscription box fulfillment partner can help your business get the most out of your Sticky.io store, leveraging the advantages that the subscription business model can deliver. Take a look at a few reasons why a fulfillment partner is ideal for your store:
- Revenue grows +437% in 10 years – this is the pace of growth for the subscription market. A fulfillment partner can make sure your business is able to meet these extremely high increases in customer demand.
- Customer experience is becoming a key driving force for businesses, and 73% of customers say that this experience fuels their buying decision. An e-commerce fulfillment partner will help businesses to provide a positive experience.
- Customers want to see new products and services on a regular basis. Around 75% of consumer site searches are for products they have not searched for before, demonstrating the need for regular updates of product listings. Fulfillment partners provide the capability to make this happen without draining bandwidth or costly resources spent on warehousing, inventory management and labor.
- Fulfillment partners alleviate much of the stress and strain of carrying out fulfillment on an in-house basis. This frees up your team members and your resources for other tasks involved in running your business.
Choosing the Best Subscription Box Fulfillment Solution for Sticky.io
How do you choose the best subscription box fulfillment solution for your Sticky.io store and your specific business model? Here are a few areas you’ll want to look out for.
Full Integrations with Sticky.io
Integration with Sticky.io needs to be your primary aim when you choose an e-commerce fulfillment partner. When we talk about integrations, we are talking about a seamless connection between multiple pieces of software or platforms. Integrating connections should be achieved via secure portals or APIs, allowing data to flow easily between the solutions without leaving any aspect of the system exposed or compromised.
Why is this important? Because orders need to be received, processed and fulfilled automatically. Customers don't want to wait around while their orders are manually checked and processed. Instead, this needs to be achieved as a fully integrated, automated process.
Reliable Delivery Model
Reliability is another key aspect to consider as you choose the best fulfillment option for your Sticky.io store. With a subscription business model, you’re focusing less on one-off purchases and more on building long-term relationships with your customers. This means you need to be hitting the same high levels of delivery performance on an ongoing basis.
Take the time to research the delivery capabilities of a potential fulfillment partner. Can they ship internationally? Do they have a global distribution network? Do they partner with domestic carriers?
Answering these questions provides you with some insight into the effectiveness of the prospective partner.
A Focus on Exemplary Customer Experience
As we've already touched on above, customer experience is everything. Your customer demand is likely to increase over time, and you need to be able to meet the needs of these new customers without compromising on the service you provide to existing ones.
When you choose a fulfillment partner, their priorities need to align with your own, and this includes providing an unbeatable customer experience. This includes things like full quality assurance and checks on products before shipping, and a transparent and straightforward returns policy.
Upgrade and Add-On Flexibility
The subscription model provides ample opportunity for you to do more for your customers – providing them with ever-improving products, services, and delivery models that benefit them while also increasing your own revenue. In order to do this, you need a fulfillment partner that can keep up.
If customers want to upgrade their subscriptions, add products or services on an a la carte basis, or tailor their subscription box package to meet specific needs, they need to be able to achieve this. What's more, they need to be able to achieve this quickly and easily, so make sure your fulfillment partner can provide this level of agility.
Choose GLF as the Best Fulfillment Partner for Sticky.io Stores
We have over two decades of experience providing best-in-class e-commerce fulfillment services to subscription box businesses. Our customers are supported with high levels of reliability, services that are tailored to their needs and transparent pricing. Get in touch with the team here at GLF today and let's get started!