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How E-Commerce Can Help Nutraceutical Companies Meet Holiday Demand

The holidays are coming! Are you ready?

2021 holiday sales are expected to grow at least 7% compared with last year and potentially reach $800 billion. A surge in Halloween purchases indicates that consumers may be gearing up for a holiday-decor-and-gift spending spree. For example, Home Depot sold out of an early release of Halloween decorations - in mid-August!

While this news is definitely something to celebrate, global supply chain issues will unfortunately continue. The container market, shipping routes, ports, air cargo, trucking lines, railways and warehouses continue to be affected, resulting in order backlogs and delivery delays.

Then there are the worker shortages. Airline pilots, long-haul truckers, warehouse employees and retail associates are in short supply. Add in the possibility of continued COVID-19 outbreaks in other parts of the world, and it may be harder than ever to obtain inventory and fulfill orders.

Large retailers are already putting plans in place to ensure they can keep up with holiday shopping demand. For example, Walmart is planning to hire 150,000 workers, including freight handlers and lift drivers for its warehouses.

Your nutraceutical company may not have the hiring capacity of a Walmart but there is one way to ensure you’re ready to meet a surge in holiday demand.


How an E-Commerce Fulfillment Partner Can Help with Peak Season Demand.

An organized process for receiving and storing goods, processing, packing and shipping items is key to a successful holiday season. No need to hire more in-house staff, buy equipment or lease a larger space to hold inventory, though. An experienced e-commerce fulfillment partner, like GLF, can easily handle everything.

We can get you set up in our system quickly – typically within 24 to 48 hours. Once you’re ready to go, you never need to worry about fulfillment again. We handle tens of thousands of orders every day from our 200,000 sq. ft. warehouses.

When you’re in a fast-growing industry, you can’t leave anything to chance. Online vitamin and supplement purchases are increasing at such a quick rate that the category is moving 12% faster than the e-commerce average itself.

This is one of the reasons you’ll have a dedicated customer service rep when you work with GLF. He or she will take the time to learn your business, and work with you to create the right solutions for your goals and help navigate the unprecedented shipping challenges of this year’s peak season.

Here’s how we can help your nutraceutical company process and ship orders quickly.

Order Workflow

When you experience an increase in online sales, it’s easy for mistakes to happen - especially if you manually enter orders into a fulfillment system. It’s time-consuming and if you rush, errors will likely increase. To keep your customers happy, make sure order accuracy is around 98%.

We can set up a custom integration to ensure consistent data flow between your order system and our fulfillment system. You’ll be able to track everything from orders to returns, resulting in faster fulfillment - and a high order accuracy rate.

Order Fulfillment

Once orders are received, our fulfillment team gets to work. We handle every part of the process, starting with receiving. We accept and manage your inventory at our warehouse, place the products on shelves and enter them into your system.

We don’t just unpack everything and pop it on a shelf willy-nilly. We’ll organize your products by placing top-selling products near packing stations and products that are often packed together close by. We’re experienced in finding efficiencies like this to expedite the order fulfillment process as much as possible.

Speaking of which, who currently picks and packs orders? How much time do you or your staff spend on picking and packing every week? Every month? And what about during the holidays? Studies show order picking accounts for around 50% of an e-commerce company’s labor costs.

Our team can quickly and accurately pick products off the shelf, pack them in properly sized or custom packaging and ship them out.

Inventory Management

When you’re busy, it can be hard to keep track of inventory. And unless you have a dedicated space to store products, you may not always know the exact location and quantities of each product. On top of that, you might not have access to real-time sales trends.

This lack of knowledge can greatly affect sales, delivery times and customer satisfaction.

We won’t let that happen to you. We will receive and store all your vitamins and supplements at our facilities to ensure they’re not only fulfilled on time but also in stock and ready to ship as peak season orders come in.

You’ll have access to inventory data 24/7 online, and we’ll even help you ensure you never run out of items. We can help you identify manufacturing turn times and use projected and historical data to determine minimum product inventory levels.

Competitive Shipping Rates

Shipping costs and times have risen across the country and are not expected to ease soon. With free two-day shipping being offered from global conglomerates, mid-sized companies have been at risk because many don’t have the capacity to keep up with increased demand for deliveries.

As our e-commerce fulfillment customer, you will enjoy lower shipping rates and shorter delivery times thanks to our partnership with domestic carriers and our global distribution network. Looking to ship globally? Our international division can assist with importing, customs clearance and all of your global shipping needs.

Partner with GLF for the 2021 Holiday Season

With 20 years of experience in e-commerce fulfillment, GLF takes pride in offering transparent pricing, unmatched reliability and personalized services. Our team takes the time upfront to learn your nutraceutical business and work with you as a proactive partner to create personalized solutions that sync with your processes. For more information about our services, contact us today.

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